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Operating hours:Monday - Thursday: 8.30am - 5.30pm,Friday: 8.30am - 4.30pm
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All of our AIA Customer Centres outside Klang valley will be closed Friday, 8 December 2017.
Beginning 1 July 2017, the general insurance industry will be liberalised in stages. . Liberalisation of the tariff means removing the tariff structure or freeing up the fixed premium rates.
Our offices in Kedah will be closed on 9 Feb, which has been declared a holiday for Thaipusam this year.
All AIA Customer Centres outside of Klang Valley will be closed for ONE day on Friday, 2 December 2016.
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Our new Customer Centres in Johor Bahru will open on Monday, 25 April 2016.
Use these dedicated servicing lines for impacted customers on damages assessment and claims delivery.
Opening of new Seri Manjung Customer Centre & closure of Teluk Intan Customer Centre, effectively on 10th April 2017.
Our new Customer Centre in Kota Kinabalu will open on Monday, 20 February 2017.
Transfer your claim payments, refunds or policy benefit payments in a faster, safer and more convenient way.
If you intend to purchase/participate in life insurance/family takaful product from our Life Planners, you can enjoy these value-added services.
This is an important notice to our customers using debit cards.