A-Plus Health Booster is available for anyone between the age of 14 days and 70 years old. It is only attachable to A-Life Med Regular of the same plan type (i.e. A-Plus Health Booster Plan 150 can be attached to A-Life Med Regular Plan 150 only)

Yes. A-Plus Health Booster provides worldwide coverage. However, if you are residing or travelling outside Malaysia for more than 90 consecutive days, you will not be covered for any medical treatment received overseas (except for Singapore and Brunei). Please note that the overseas coverage will be in accordance with the Reasonable and Customary and Medically Necessary Charges for such equivalent local treatment in Malaysia. If you are a foreigner or a non-resident, your coverage is confined to hospitalisation within Malaysia and hospitalisation due to medical emergency only whilst overseas.

The premiums payable for A-Plus Health Booster depends on your attained age, hence it will increase as your age increases.

The premiums for this rider are not guaranteed and the Company reserves the right to revise the premiums by giving the policyholder 30 days written notice.

There are no fees and charges other than the premium.

Yes, the premiums pay for this rider may qualify you for a personal tax relief of up to RM3,000 for medical and education insurance, subject to the final decision of the Inland Revenue Board of Malaysia.

No, the funds in the Health Wallet cannot be withdrawn and can only be used for the eligible benefits listed.

If you select the RM300 deductible option, you will need to pay for the first RM300 incurred, while we will take care of the balance of the eligible expenses. This deductible amount will be applied to both A-Life Med Regular and A-Plus Health Booster. However, if you are an AIA Vitality member and have achieved the Gold status at the time of claim, as part of your Health Rewards, your deductible amount (if any) will be waived.

This rider shall not cover: • Pre-existing illness conditions; • Treatment or Surgery for Specified Illness for a period of 120 days from the Issue Date or Commencement Date of this rider, whichever is later; • Any medical or physical conditions arising within 30 days from the Issue Date or Commencement Date of this rider, whichever is later except for covered injury; • Personal Medical Case Management Benefit where the medical conditions first occurred prior to or within 30 days from the Issue Date or Commencement Date of this rider, whichever is later; • Out-Patient Kidney Dialysis Treatment where the symptoms first occurred prior to or within 30 days from the Issue Date or Commencement Date of this rider, whichever is later; • Out-Patient Cancer Treatment Benefit where the symptoms first occurred prior to or within 60 days from the Issue Date or Commencement Date of this rider, whichever is later; • Any medical or physical abnormalities existing at the time of birth, as well as neo-natal physical abnormalities developing within six (6) months from the time of birth. This will include: (a) hernias of all types and epilepsy, except when caused by a trauma, which occurred after the date that the Insured is continuously covered under the relevant Supplementary Hospitalisation Contract, and (b) any congenital or hereditary conditions which has manifested or was diagnosed before the Insured attains seventeen (17) years of age; except when it is covered under Special Care Benefit. • Any Disability caused by self-destruction, intentional self-inflicted injuries or any attempt of self-destruction while sane or insane; • Any Disability caused by willful exposure to danger; • War, declared or undeclared, strikes, riots, civil war, revolution or any warlike operations; • Service in the armed forces in time of declared or undeclared war or while under orders for warlike operations or restoration of public order; • Any violation or attempted violation of the law or resistance to arrest; • Pregnancy, miscarriage or child birth; • Mental or nervous disorders, treatment of alcoholism, or drug abuse or any other complications arising from it or any drug accident not prescribed by a treating Doctor;Elective/Plastic/Cosmetic Surgery (except the Elective/Plastic/Cosmetic Surgery due to Accident or Cancer under the Special Care Benefit), circumcision (except circumcision due to infection), eye examination/elective surgery for visual impairments due to nearsightedness, farsightedness or astigmatism or radial keratotomy; all corrective glasses, contact lenses and intraocular lens (except monofocal intraocular lenses in cataract surgery) or the use or acquisition of external prosthetic appliances or devices (except the artificial limb and hearing aid under Mobility and Hearing Support) and prescriptions; • Any form of dental care or Surgery including the replacement of natural teeth, placement of denture and prosthetic services such as bridges and crowns or their replacement unless necessitated by Injury covered under the Emergency Accidental Out-patient Dental Treatment Benefit; • Hospitalisation primarily for investigatory purposes, diagnosis, X-ray examination, general physical or medical examinations, not incidental to treatment or diagnosis of a covered Disability or any treatment which is not Medically Necessary and any preventive treatments, preventive medicines or examinations carried out by a Physician (except the Health Screening and Vaccination under Prevention Benefit), vitamins/food supplements and treatments specifically for weight reduction or gain; • Any treatment or investigation which is not Medically Necessary, or convalescence, custodial or rest care; • Ionising radiation or contamination by radioactivity from any nuclear fuel or nuclear waste from process of nuclear fission or from any nuclear weapon material; and • Expenses incurred for donation of any body parts or organ by the Insured and acquisition of the organ including all costs incurred by the donor during organ transplant and its complications. We will only reimburse the Reasonable and Customary Charges incurred on Major Organ/Bone Marrow Transplant Surgery for the Insured being the recipient, limited to once per Lifetime.

Our service provider, Teladoc, will appoint a dedicated and personal medical case management team (“PMCM team”), led by a personal medical case manager, to reassess and manage your medical condition. The PMCM team will first help you to gather and review your existing medical information and test results. The PMCM team will also consult leading specialists around the world, across multiple disciplines, to reach the correct diagnosis for your medical condition, monitor your progress and support you throughout your medical journey until recovery. Please contact AIA Care Line at 1300 88 1899 to check your policy eligibility. Notes: (i) Teladoc is an independent third-party company which specialises in Personal Medical Case Management. For more information about Teladoc, please visit their website at www.teladochealth.com. (ii) AIA Bhd. is not involved in any recommendation that is provided. The intent is for our service provider to provide independent opinion that is neutral.

The following conditions are excluded under the PMCM benefit: • Medical emergencies; • Accidents; • Urgent or life-threatening situations, such as Intensive Care Unit (ICU) admission; • Daily or common issues, such as colds, flu, fever, occasional rash etc.; • Long term chronic diseases management such as chronic hepatitis, diabetes, high blood pressure, high cholesterol etc. (however, any complications of chronic diseases shall be applicable); and • Mental health conditions such as anorexia/bulimia, mental health-related sleeping disorder, anxiety, depression etc. Note: The list is non-exhaustive. Please refer to the policy contract for the full details of the exclusions.